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Ergochair

Ergonomic Chair Specialists - Yate

Ergochair are suppliers of highly customisable Ergonomic chairs. A family run business, Ergochair is based in Yate, just outside of Bristol, and produces out of its impressive factory a diverse range of highly functional and medically-applicable seats.

"I would have absolutely no hesitation in recommending Nick and his company to anyone looking for highly effective, knowledgeable, no-nonsense, IT support."

URL: www.ergochair.co.uk


Initial Contact:

Ergochair first made contact with Computer Geeks in 2008 through a Google search. After an initial callout to repair a problem with email on Outlook Express, Ergochair have been a loyal and valued client of Computer Geeks since trading.

The Solution:

Computer Geeks have managed to provide a mixture of desktop, server, remote, web, email and consultancy support to Ergochair over the last 4 years.

Additional Work:

Computer Geeks have provided a multitude of different IT products and services over the last 4 years:

  • Coordination of premises move  supporting the upgrade from old to new as Ergochair moved into larger premises in Yate.
  • Windows 7 file server with a hybrid cloud backup solution  local backup and cloud based backup combination)
  • Additional server backup node set up at a 2nd location
  • IT strategy report – detailing IT systems and practices in place for insurance & financial purposes
  • Ongoing IT strategy review 
  • Supply and setup of hardware & software – desktops, printers, networking equipment
  • Standardisation of systems – all machines now running Windows 7 with consistent security software and office suites
  • Ongoing helpdesk support to their staff using telephone and remote desktop support
  • IMAP to IMAP email migration – including entire email history
  • Website hosting
  • Sage support

Testimonial:

We found Computer Geeks quite by accident, through an internet search, some 18 months ago… since when they have been extraordinarily helpful in assisting us with reviewing & revising our IT system.

We are very fortunate that our business has grown over the past couple of years and we’ve frequently needed to add to the IT infrastructure plus improve the way in which we process and protect our data.

Nick has been instrumental in helping us with the planning and specification of what’s required. He very quickly learnt and understood our needs and has provided constant guidance and advice throughout the process, enabling us to work with minimum disruption whilst changes have taken place.

We’ve recently moved premises and Nick’s help has been invaluable in completely reconfiguring our system to suit the new building, including installation of a server network.

He is always on hand, with a rapid response rate, to deal with any unexpected issues that arise; I would have absolutely no hesitation in recommending him and his company to anyone looking for highly effective, knowledgeable, no-nonsense, IT support.

Jo Jones, Marketing & Sales Director

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